Our courses are used to train more than 50,000 employees in over 100 major UK organisations.

Marshall ACM in the media: Press Release - 10th October 2007

Stress in higher and further education increases, says new poll

Only 25% of managers understand legal implications; situation invites legal claims says expert

The amount of workplace stress in UK universities and colleges is more prevalent than 5 years ago, according to research. A survey by MarshallACM, found that 75% of respondents said stress has increased, yet only 25% of line managers know the legal implications of the Health & Safety Executive's new guidance on stress, leaving gaping holes in supporting staff effectively - as well as plenty of room for legal backlash.

MarshallACM's chief executive, David Marshall, said; "Universities and colleges may have measures in place to support staff when they actually become stressed, but few seem to have educated managers on looking for the signs of stress and understanding their duty of care to staff.

"If proactive measures are taken, they can counter the causes of stress rather than offering counselling within employee assistance programmes afterwards. It's all about reducing the cause of the problem, rather than trying to stick a plaster on afterwards. This is important from an employee perspective because once someone is affected by stress then it stays with them a long time. From a employer's perspective, stress levels can reduce productivity and in extreme cases can cause costly and discrediting legal claims.

Chief causes of stress were 'factors intrinsic to job' 17%, 'culture and structure' 21%, lack of career progress' 10%, 'relationships' 14% and 'work life balance' 10%. Individuals commented that intrinsic factors include an increase in student numbers and quality initiatives. Some added extrinsic factors, such as funding issues, requirements from external bodies and poor planning or undue consideration when tasks are given.

Sixty-four percent of establishments have programmes in place to combat stress, but only 7% were in place for all staff. Twenty-five percent of programmes in place, seen as the most relevant, were about policies.

Marshall ACM delivers a managed e-learning service to over 140 organisations across the public and private sector in the UK and Republic of Ireland. It can be contacted via its website www.marshallacm.co.uk, by calling +44 (0)845 123 3909 or contact@marshallacm.co.uk.

For press information, contact: Kay Phelps, The PR Department for Marshall ACM, T: + 44 1932 789524; M: + 44 7710 043244; or kay.phelps@theprdepartment.net

About Marshall ACM

Set up in 2002 by David Marshall, formerly Head of Research at Penna Consulting, Marshall ACM has 140 public and private sector organisations using its online training making it an established leader in e-diversity training.

It focuses on quality, speed and innovation and demonstrates value to clients over a sustained period of time. It is based in Southwark, in the heart of London, working all over the UK and increasingly internationally.