Frequently Asked Questions
Q: Are your courses SCORM compliant?
Yes, our courses can be delivered as SCORM compliant if you would like to run them from your own e-learning management system.
Q: We have many staff who do not have access to the internet. What can you provide for them?
Many clients order hard copy workbook versions of our e-learning to supplement our courses. However, we have also developed interactive courses designed specifically for facilitated groups.
Q: How do we know people will use e-learning if we install it?
We have a tried and tested methodology for ensuring you get excellent uptake and usage from our programmes.
Q: Can we talk to your clients?
Yes, if you would like to talk to an existing client please contact us and we will put you in touch with someone who closely matches your own sector and requirements.
Q: Can we customise our course?
Yes, every course is re-branded for clients and we also complement their policies throughout our course as part of our usual service. We can customise courses extensively if required and because we have our own development team, this can be very cost-effective.
Q: What type of reports can your e-learning provide?
Our learning management system can produce reports which show you how results contrast between departments. It also allows you to see which individuals have completed the course and their results at the end of course assessment.
Q: Will a dedicated member of staff be needed to look after the e-learning?
Absolutely not. Our e-learning system is very easy to implement and has been designed to be managed by a member of staff who already has other duties and commitments.
Q: Do you keep your courses updated with the latest legislation?
This is very important to us and we guarantee that our work is always up to date. We have a process in place for alerting clients to updates on content, and clients can approve and edit updates which means their programme remains topical and relevant.
Q: We have a very basic IT infrastructure. Will your e-learning work for us?
Yes. We offer courses that can work on dial up internet if required and for many organisations, our diversity course forms their first introduction to e-learning.
If you are interested in receiving a no-obligation quote for any aspect of our services,
please call; +44 (0)845 123 3909 or email contact@marshallacm.co.uk
To find out more about the courses, discuss pricing, or arrange a demonstration,